FQA

Q: Does Home Companions Senior Care have
supervisors on-call after the office is closed and
on weekends?

A: Our client's can reach us after hours, weekends
and holidays. If you're not a client you can reach
our home care staff during regular business
hours.

Q: Do I have to have a referral or doctors order to
use Home Companions Senior Care?

A: No. You can choose to use our services without
an order from your health care provider. Always
check with your insurance policy to see if a
prescription is needed for reimbursement.

Q: Will the same aide come each visit?

A: Yes. However, we do have a variety of aides for
back-up coverage so that, in most cases, you will
not be without service, should your aide be
unavailable.

Q: How do I make my appointment for a in-home
care assessment with Home Companions
Senior Care?

A: Call our office (352) 483-3086 and speak with
one of our friendly home care staff.

Q: How soon after Home Companions Senior
Care completes the in-home care
assessment will services start?

A: We can begin services within twenty-four
hours or at your earliest convenience.
Services can start the same day.

Q: Does Medicare or insurance cover services
provided by Home Companions Senior Care?

A: Long-term care insurance, Medicaid Waiver,
personal funds are accepted payment for
non-skilled (nursing) in-home care services.
Nursing, or skilled home health is covered by
Medicare with an order from your health care
practitioner and will be provided by a Medicare
certified home health agency. You must meet
the homebound requirements to qualify.